Who does the DSA apply to?

The Digital Services Act (DSA) applies to a wide range of online businesses and services. The DSA uses the term Intermediary Service Provider or (ISP) to describe these services. 

Examples of intermediary service providers include: 

  • online marketplaces 
  • social media and content sharing platforms 
  • app stores 
  • online travel and accommodation platforms 
  • internet service providers 
  • content delivery networks  

Who is a recipient of a service?

Any person who engages with an intermediary service is considered a recipient under the DSA. Users do not have to have an account or be registered with a service to be considered recipients.  

How the DSA groups intermediary services

Intermediary services are divided into 4 categories. These categories relate to obligations for services under the DSA.  

  • Category 1 includes all Intermediary service providers.
  • Categories 23 and 4 are smaller groups within category 1.

Category 1 services

Mere Conduit services

Mere conduit services transmit information provided by a recipient of the service within a communication network and provide access to a communication network. 

  • Examples include internet service providers, direct messaging services, virtual private networks (VPN), domain name systems (DNS), Voice over Internet Protocol (VoIP), top level domain name registries. 
  • Mere conduit services are category 1 services. 

Caching services

Caching services also transmit information. They store information automatically and temporarily so that it can be made available to other recipients.

  • Examples include caching services are content delivery networks, content adaptation proxies, reverse proxies. 
  • Caching services are category 1 services.  

Category 2 services

Hosting services

Hosting services store information provided by recipients of the service at their request.  

  • Examples include cloud service providers, online marketplaces, social media, app stores, travel and accommodation platforms.
  • Hosting services are both category 1 and category 2 services.  

Category 3 services

Online platforms

Online platforms are a type of hosting service. They store and disseminate information to the public at the request of a recipient of the service. 

  • A service may not be considered an online platform if:  
  • The storing and sharing of information to the public is a secondary feature and cannot be used without the primary service.  
  • An exception to this is when the integration of the secondary service into the primary service is a means to avoid DSA obligations.  
  • Online platforms are category 1, 2 and 3 services.  

Category 4 services

Very large Online Platforms and Very Large Online Search Engines (VLOPs and VLOSEs)  

  • VLOPs are online platforms (also hosting services) with 45 million or more monthly active recipients of their service in the EU.  
  • VLOSEs are search engines (also hosting services) that have 45 million or more average active recipients of their service in the EU.  
  • VLOPs and VLOSEs are category 1,2, 3 and 4 services.